January 2017
Beginner
480 pages
20h 20m
English
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After studying this chapter, you should be able to:
Describe the functions and process of communication.
Contrast downward, upward, and lateral communication through small-group networks and the grapevine.
Contrast oral, written, and nonverbal communication.
Describe how channel richness underlies the choice of communication channel.
Differentiate ...
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