In our analysis of the role of emotions and moods in the workplace, we need three terms that are closely intertwined: affect, emotions, and moods.Affect is a generic term that covers a broad range of feelings, including both emotions and moods.1Emotions are intense feelings directed at someone or something.2Moods are less intense feelings than emotions and often arise without a specific event acting as a stimulus.3Exhibit 4-1 shows the relationships among affect, emotions, and moods.
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