Essentials of Organizational Behavior, 14/e

Implications for Managers

• Of the major job attitudes—job satisfaction, job involvement, organizational commitment, perceived organizational support (POS), and employee engagement—remember that an employee’s job satisfaction level is the best single predictor of behavior.

• Pay attention to your employees’ job satisfaction levels as determinants of their performance, turnover, absenteeism, and withdrawal behaviors.

• Measure employee job attitudes objectively and at regular intervals in order to determine how employees are reacting to their work.

• To raise employee satisfaction, evaluate the fit between the employee’s work interests and the intrinsic parts of the job; then create work that is challenging and interesting to the individual.

• Consider ...