Essentials of Organizational Behavior, 14/e

What do Cultures do?

Let’s discuss the functions of culture and the role culture performs in relation to organizational climate, ethics, sustainability, and innovation. Then we will explore when culture is an asset... and when it is a distinct liability.

The Functions of Culture

Culture defines the rules of the game. First, it has a boundary-defining role: It creates distinctions between organizations. Second, it conveys a sense of identity for organization members. Third, culture facilitates commitment to something larger than individual self-interest. Fourth, it enhances the stability of the social system. Culture is the social glue that helps hold the organization together by providing standards for what employees should say and do. Finally, ...