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Operations Management: Sustainability and Supply Chain Management, Twelfth Edition
book

Operations Management: Sustainability and Supply Chain Management, Twelfth Edition

by Jay Heizer, Barry Render, Chuck Munson
February 2016
Intermediate to advanced content levelIntermediate to advanced
480 pages
219h 58m
English
Pearson
Content preview from Operations Management: Sustainability and Supply Chain Management, Twelfth Edition

Chapter 1 Rapid Review

Main Heading Review Material Myomlab
What is Operations Management? (p. 4)
  • Production—The creation of goods and services

  • Operations management (OM)—Activities that relate to the creation of goods and services through the transformation of inputs to outputs

Concept Questions: 1.1–1.4

VIDEOS 1.1 and 1.2

OM at Hard Rock

OM at Frito-Lay

Organizing to Produce Goods and Services (pp. 46) All organizations perform three functions to create goods and services:
  1. Marketing, which generates demand

  2. Production/operations, which creates the product

  3. Finance/accounting, which tracks how well the organization is doing, pays the bills, and collects the money

Concept Questions: 2.1–2.4
The Supply Chain (p. 6) Supply chain—A global ...
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Publisher Resources

ISBN: 9780134422404