Operations Management: Sustainability and Supply Chain Management, Twelfth Edition

Bibliography

Chapter 1

1. Broedner, P., S. Kinkel, and G. Lay. “Productivity Effects of Outsourcing.” International Journal of Operations and Production Management 29, no. 2 (2009): 127.

2. Hounshell, D. A. From the American System to Mass Production 1800–1932: The Development of Manufacturing. Baltimore: Johns Hopkins University Press, 1985.

3. Lewis, William W. The Power of Productivity. Chicago: University of Chicago Press, 2005.

4. Malone, T. W., R J. Laubacher, and T. Johns, “The Age of Hyperspecialization.” Harvard Business 89, no. 7 (July–August 2011): 56–65.

5. Maroto, A., and L. Rubalcaba. “Services Productivity Revisited.” The Service Industries Journal 28, no. 3 (April 2008): 337.

6. McLaughlin, Patrick. “Measuring Productivity.” Management Services ...