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Operations Management: Sustainability and Supply Chain Management, Twelfth Edition
book

Operations Management: Sustainability and Supply Chain Management, Twelfth Edition

by Jay Heizer, Barry Render, Chuck Munson
February 2016
Intermediate to advanced content levelIntermediate to advanced
480 pages
219h 58m
English
Pearson
Content preview from Operations Management: Sustainability and Supply Chain Management, Twelfth Edition

Process Analysis and Design

Student Tip

Here we look at five tools that help understand processes.

When analyzing and designing processes, we ask questions such as the following:

  • Is the process designed to achieve competitive advantage in terms of differentiation, ­response, or low cost?

  • Does the process eliminate steps that do not add value?

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Publisher Resources

ISBN: 9780134422404