Operations Management: Sustainability and Supply Chain Management, Twelfth Edition

Self Test

• Before taking the self-test, refer to the learning objectives listed at the beginning of the chapter and the key terms listed at the end of the chapter.

1. LO 10.1 When product demand fluctuates and yet you maintain a constant level of employment, some of your cost savings might include:

   1. reduction in hiring costs.

   2. reduction in layoff costs and unemployment insurance costs.

   3. lack of need to pay a premium wage to get workers to accept unstable employment.

   4. having a trained workforce rather than having to retrain new employees each time you hire for an upswing in demand.

   5. all of the above.

2. LO 10.2 The difference between job enrichment and job enlargement is that:

   1. enlarged jobs contain a larger number of similar tasks, while enriched jobs ...