Skip to Main Content
Operations Management: Sustainability and Supply Chain Management, Twelfth Edition
book

Operations Management: Sustainability and Supply Chain Management, Twelfth Edition

by Jay Heizer, Barry Render, Chuck Munson
February 2016
Intermediate to advanced content levelIntermediate to advanced
480 pages
219h 58m
English
Pearson
Content preview from Operations Management: Sustainability and Supply Chain Management, Twelfth Edition

Self Test

  • Before taking the self-test, refer to the learning objectives listed at the beginning of the chapter and the key terms listed at the end of the chapter.

  1. LO 7.1 Low-volume, high-variety processes are also known as:

    1. continuous processes.

    2. process focused.

    3. repetitive processes.

    4. product focused.

  2. LO 7.2 A crossover chart for process selection focuses on:

    1. labor costs.

    2. material cost.

    3. both labor and material costs.

    4. fixed and variable costs.

    5. fixed costs.

  3. LO 7.3 Tools for process analysis include all of the following except:

    1. flowchart.

    2. vision systems.

    3. service blueprinting.

    4. time-function mapping.

    5. value-stream mapping.

  4. LO 7.4 Customer feedback in process design is lower as:

    1. the degree of customization is increased.

    2. the degree of labor ...

Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
and much more.
Start your free trial

You might also like

Operations Management: Creating Value Along the Supply Chain, 7th Edition

Operations Management: Creating Value Along the Supply Chain, 7th Edition

Roberta S. Russell, Bernard W. Taylor III
Operations Management: Processes and Supply Chains, 12th Edition

Operations Management: Processes and Supply Chains, 12th Edition

Lee J. Krajewski, Manoj K. Malhotra, Larry P. Ritzman

Publisher Resources

ISBN: 9780134422404