Operations Management: Sustainability and Supply Chain Management, Twelfth Edition

M

• Machine technology, 294–295

• Machines, operator input to, 416–417

• MAD (mean absolute deviation), 118–119, 121

• Maintenance and reliability, 659–676

  • autonomous maintenance, 670

  • defined, 662

  • ethical dilemma, 671

  • increasing repair capabilities, 670

  • preventive maintenance, 667–670

  • reliability, 663–667

  • strategic importance of, 662–663

  • total productive maintenance, 671

• Maintenance/repair/operating (MROs) inventories and, 490–491

• Major league baseball umpires, 610

• Make-or-buy decisions, 176–177, 446–447

• Malcolm Baldrige National Quality Awards, 45, 218

• Management, as productivity variable, 15, 16–17

• Management, MRP and

  • dynamics of, 575

  • JIT and, 576

• Management process, OM and, 7

• Manager, project, 63–64

• Managerial issues, control charts and, 259 ...