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Operations Management: Sustainability and Supply Chain Management, Twelfth Edition
book

Operations Management: Sustainability and Supply Chain Management, Twelfth Edition

by Jay Heizer, Barry Render, Chuck Munson
February 2016
Intermediate to advanced content levelIntermediate to advanced
480 pages
219h 58m
English
Pearson
Content preview from Operations Management: Sustainability and Supply Chain Management, Twelfth Edition

Characteristics of a Waiting-Line System

In this section, we take a look at the three parts of a waiting-line, or queuing, system (as shown in Figure D.1):

  1. Arrivals or inputs to the system: These have characteristics such as population size, behavior, and a statistical distribution.

  2. Queue discipline, or the waiting line itself: Characteristics of the queue include whether it is limited or unlimited in length and the discipline of people or items in it.

  3. The service facility: Its characteristics include its design and the statistical distribution of service times.

We now examine each of these three parts.

Arrival Characteristics

The input source that generates ...

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Publisher Resources

ISBN: 9780134422404