Seven Cs of Consulting, The

System construction

Whether you are trying to implement a culture change programme, build a new marketing strategy, or implement a financial management system, you must be able to develop a real feel for the system under consideration. You must be able to predict with a fair degree of accuracy how the system will react to changes. Will it take the hedgehog approach and curl up into a ball at the first sign of danger? or does it become like a Labrador dog and actively welcome strangers?

In the same way that an architect will diagnose and map the stresses and strains that hold a building together before knocking down a wall. You must be intimately aware of the corresponding factors that bind an organization and allow it to be effective. Taking ...