March 2000
Intermediate to advanced
256 pages
7h 18m
English
Content preview from Seven Cs of Consulting, The
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Language
The extent to which change has been baked in can be determined by the shift in people's language. The quality consultant will hear a greater use of words like customer needs, cost of quality or agreed standards. The market strategist will hear words like customer segmentation, value chain or brand development. In changing the language, you will help ensure continuance of change. Although this is not guaranteed in all contexts, it does offer a good indication as to the effectiveness of the transformation. Just listen to the way that children will adopt the language of their favourite cartoon character. The ability to mimic and copy the latest buzzword offers the child membership of a select band of friends and peers.
This power of language ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.