March 2000
Intermediate to advanced
256 pages
7h 18m
English
Content preview from Seven Cs of Consulting, The
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Responsible
The first step is to agree who will own and manage the measurement process. The client, consumer, external verifier, stakeholders and yourself all have a valid reason for owning the measurement process, but all might have a hidden agenda as well. It might be your need to prove that the change has been a success and the client's need to identify areas that have not worked so as to question the amount being billed.
There is no one answer to this conundrum as it will always depend on the context in which the confirmation process is taking place. However, the crux is not to get "the" answer, more to offer a model by which the debate can take place in a structured and controlled manner.
It is important to appreciate the importance of ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.