O'Reilly logo

Seven Cs of Consulting, The by Mick Cope

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

Chapter 12. Stage seven: Close

This is not the end.

It is not even the beginning of the end; but it is perhaps the end of the beginning.

—Winston Churchill

So the contract is over, it is time to say goodbye and move on to the next client. But like watching a good play or tasting a fine wine, it is that last memory that will remain and which may cloud the recollection of the total experience. As any psychology student will explain, the 'recency' factor means that the last items presented are more likely to be recalled than those that went earlier. As such it is important for you to carefully manage the exit and not just assume that it will ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required