Seven Cs of Consulting, The

Preface

Conventional wisdom suggests that an author should focus on the needs of the reader. I confess I took the decision to be selfish. I wanted to write a book I would use as a personal guide, memory-jogger and communication tool. However, my belief (and the argument in this book) is that the principles of consulting are sufficiently generic to ensure that what I find of use will also be of interest to colleagues in other companies and industries. The underlying principles are:

• Consulting is fundamentally about change, about helping another person, team or organization make the transformation from one state to another. This might be a physical, cognitive, emotional, structural, technological or organizational change. Unless something changes, ...