Seven Cs of Consulting, The

Facilitate (create)

• Head: At this stage, your role is to foster and release the creative spirit that lies within all people and organizations. To this end you must be able to think divergently and help others to open their minds to new ideas and ways of thinking. Most importantly, as a facilitator, you must be able to operate on many levels at any one time. Although you must be aware of the task in hand, you must also be tuned into the process being followed by the group and be aware of any emotional blockages.

• Heart: To be able to help others create, you must really understand how others feel. Creativity is about taking risks of a financial, organizational and personal kind. Just think about the ridicule that people often face when they offer ...