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Seven Cs of Consulting, The
book

Seven Cs of Consulting, The

by Mick Cope
March 2000
Intermediate to advanced
256 pages
7h 18m
English
Pearson Business
Content preview from Seven Cs of Consulting, The

Negotiate (client)

  • Head: In most change situations there is generally a clear line of sight, from thought, to words, then to action. Unless you are able to walk into a situation with a clear intent to negotiate with courage and consideration, then the chances of achieving a fair and collaborative outcome will be minimal. If you think of the Client stage as a battle to generate this month's income, then there is every chance that you will end up in a confrontation. However, if you view it as an opportunity to manage a collaborative exercise, then there is a greater chance that the outcome will be a generative process where the output is greater than the sum of the parts.

  • Heart: Clearly your emotions will influence the outcome of any client negotiation. ...

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Publisher Resources

ISBN: 0273645110Purchase book