3
Match Strategy
to Situation
B
Y THE END of his first few weeks at Beta, Paul
knew he was in for a rough ride. During the
recruiting process, his new CEO admitted there
were serious problems and that the company was in turnaround
mode. So Paul arrived prepared to dig in.
But what he found was still a shock. The company was hem-
orrhaging market share, having lost three major accounts and
several smaller ones in the past four months. Now Beta’s largest
customer, Omega Corporation, was threatening to go elsewhere.
The loss of Omega, which accounted for almost 5 percent of
Beta’s revenue in the previous year, would be a crippling blow
to the company.
As Paul learned more, he found that Beta’s problems had
been long in the making but came to a head with startling ...