
60 THE FIRST 90 DAYS
and a sequence of interactions, such as meeting with people
individually, doing some analysis, and then meeting with them
together—can dramatically accelerate your ability to extract
actionable insights. Naturally, the questions you ask will be tai-
lored for the groups you meet. If you’re meeting with salespeople,
for example, consider asking, What do our customers want that
they’re getting from our competitors and not getting from us?
Assimilating New Leaders
One example of a structured learning method is the new leader
assimilation process originally developed by GE. In this process,
each time a manager ...