
experienced person to a less experienced person in written or
verbal form. In fact, master artists sometimes are not able to
articulate their own recipe for success. They only know good
work when they see it.
The second key distinction—between individual knowledge
and relational knowledge—can be understood by thinking
about what it takes to build great baseball and basketball teams.
One can put together an excellent baseball team by picking the
best players in the major league for each position. Because
baseball players operate relatively independently from one
another, the resulting all-star baseball team can be expected to
perform well. No matter whom ...