Performance Management: Putting Research into Action

An Expanded View of Performance Management

The purpose of this chapter is to provide an expanded view of the performance management process that subsumes the traditional I/O psychology performance appraisal literature. It is an expanded view in relation to the traditional I/O psychology treatment of the topic in five different ways. First, it goes beyond an almost exclusive emphasis, some would say almost an obsession, on the measurement of performance and includes a consideration of what happens before and after performance is measured (that is, the role of time and context). Second, although the I/O psychology literature treats the topic as being almost exclusively in the industrial psychology domain, this chapter places performance management ...