Key Implementation Steps
An important theme in this chapter has been that part of the controversy surrounding forced ranking is also a function of how it is implemented. For a detailed discussion of how to implement a forced ranking process, I would direct readers to Grote’s book on the topic. Nonetheless, the following paragraphs briefly highlight some important design and implementation steps.
System Design
1. Decide how you are going to use ranking. Keep in mind that some organizations have chosen to use forced distributions as a tool to regulate ratings within their existing performance appraisal process. Others (for example, GE) use forced ranking as a process that is independent of but complementary to the appraisal process. Grote ...