Performance Management: Putting Research into Action

CHAPTER 5

THE ROLE OF ON-THE-JOB AND INFORMAL DEVELOPMENT IN PERFORMANCE MANAGEMENT

Paul Squires

 

 

 

Awareness of the importance of informal learning to the effectiveness of performance management and to the success of an organization has occurred over the past ten years. A search of the literature reveals very few articles about on-the-job training and informal development until the 1990s and then an increase thereafter. The increase in literature about informal learning may in large part be attributable to two events. One was Peter Senge’s publication in 1990 of The Fifth Discipline, which describes the author’s vision of a learning organization. The second was the public appearance of the Internet in 1994 and the terrific growth in the ...