Performance Management: Putting Research into Action

Conclusion

Our aim in this book has been to provide a comprehensive overview of the field of performance management. Although the chapters segment different components, performance management is truly an integrated field. The components go hand-in-glove in continuous interaction. In applying the constructs, research findings, and examples of best practices discussed throughout this book and summarized in this chapter (see highlights in Table 17.1), an organization can establish a performance management culture—one in which discussing individual, team, and organizational performance is acceptable and encouraged; feedback is formative and aimed at continuous improvement; and there is mutual support between supervisor and subordinate, peers ...