August 2009
Intermediate to advanced
700 pages
18h 26m
English
Content preview from Performance Management: Putting Research into Action
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
What Is Job Performance?
Before discussing best practices, it is useful to first clarify what we mean by “performance.” Campbell, McCloy, Oppler, and Sager (1993, pp. 40-41) stated that performance is
“something that people actually do and can be observed. . . . Performance is what the organization hires one to do, and do well. Performance is not the consequence or result of action, it is the action itself.”
In applied settings, performance management encompasses task performance, contextual performance (Borman & Motowidlo, 1993) and organizational citizenship behaviors (Podsakoff, Ahearne, & MacKenzie, 1997), adaptive performance (that is, adapting to complex, novel, turbulent, or unpredictable work environments), and dealing with counterproductive ...
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