November 2013
Intermediate to advanced
256 pages
4h 34m
English
Content preview from The Top 50 Management Dilemmas
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Passionate or stubborn people
Passion and stubbornness are emotional responses to a circumstance. Resistance can often simply increase the same response. Until the circumstance is resolved there will be an impact on the performance and delivery of everyone involved. The management challenge is to facilitate the resolution.
First, think:
- What is your personal history with this individual? Do you really understand what they are stubborn or passionate about? Do you understand why they hold such views?
- Do you spend enough time with the people in your team or group to know why someone might feel especially stubborn about an issue? Is it possible to address any of this person’s concerns?
- What effect is the behaviour of stubborn or passionate individuals ...
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.