November 2013
Intermediate to advanced
256 pages
4h 34m
English
Content preview from The Top 50 Management Dilemmas
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Challenges around conflict
Your job is to be able to recognise whether the conflict you are observing is functional or dysfunctional and then knowing what to do next. This section has practical advice which will help you to resolve conflict where necessary and embrace it where appropriate.
Once you accept that conflict exists whenever people hold different opinions, you quickly realise that conflict is a daily staple of professional life. The question is not whether there is conflict that you’ll have to manage; the question is rather how you will manage the conflict that you are bound to encounter. We’ll look at what happens when people do try to brush conflict under the carpet, think about how to deal with both emotionless and emotional ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.