Training On the JOB: Step-by-Step Guidance Worksheets, Checklists, Case Examples Everything You Need to Succeed

About the Author

Diane Walter is founder and president of Human Performance Applications, a Seattle-based firm specializing in on-the-job training. She is a consultant and workshop leader whose unique team-driven OJT system has caught the attention and passion of companies throughout the United States and Canada. With more than 14 years’ experience designing, developing, implementing, and evaluating OJT, Walter has helped hundreds of employees at all organization levels identify skill and knowledge gaps, reduce process variation, redefine procedures and processes, write training materials and job aids, and train fellow workers where it matters most—on the job. She has trained and certified in-house on-the-job trainers in a variety of organizations, ...