Training On the JOB: Step-by-Step Guidance Worksheets, Checklists, Case Examples Everything You Need to Succeed

Employee Ownership: Who Are the Key Personnel?

One theme you will find repeated throughout the book is that all employees need to be involved in and totally own the program. The amount of ownership of the work environment that employees have and their ability to change and improve processes and systems are of key importance to employee morale and self-esteem, which, in turn, affect the quality of task performance. The value of a highly skilled employee with poor self-esteem and morale might not even be recognized.

The key personnel involved in the eight implementation steps of the model include

• design teams

• design team facilitators

• approval teams

• administrators

• on-the-job trainers

• an in-house advocate

• trainees

• supervisors and managers.

In most companies, ...