The Eight Steps of the Model

Figure 2.1 (page 16) shows the eight steps of the model. Each step will be addressed in a separate chapter of the book. This graphic will appear at the beginning of each chapter, shaded to indicate the step being discussed so you can keep clearly in mind where you are in the process.

Figure 2.1. The Eight-Step Model of Team-Driven Structured OJT

Step 1: Perform a Needs Identification

Identifying needs is the first step in any training program. You must determine if there is a performance problem, decide what is causing it, discern whether structured OJT is a possible solution, and propose what team-driven structured ...

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