Cost-Justifying Usability, 2nd Edition

Out of the Box: Approaches to

Good Initial Interface Designs

Douglas J. Gillan Department of Psychology, New Mexico State University

Merrill V. Sapp Department of Psychology, New Mexico State University

User interface (UI) design combines elements of cognitive science (e.g., Card

et al., 1983), usability engineering (e.g., Rosson and Carroll, 2002), software

development (e.g., Spolsky, 2001), and artistic design (e.g., Ambach and Repen-

ning, 1996). In recent years, the importance for UI designers to understand busi-

ness principles has also become apparent (e.g., Bias and Mayhew, 1994;

Donoghue, 2002). Although any given interface designer or design ...