
10-14998 Job:10-14996 Title:RP-Go Logo
#175 Dtp:221 Page:94
(RAY)
001-208_14996.indd 94 10/15/09 3:32:43 PM
Text
Go Logo! A Handbook to the Art of Global Branding94
A
number of years ago, I was on a plane to Europe. I began to talk with the
woman next to me, and we talked about our professions. Because there’s no
business harder to describe than corporate identity consulting, I began my ex-
planation by asking her what company or product she is most loyal to. Before I
even finished the question, she smiled and said—with real conviction—“AT&T.” I asked why
she was so sure.
Her story was unforgettable. When she was a girl in Europe in the 1940s, her ...