March 2017
Intermediate to advanced
384 pages
11h 25m
Portuguese (Portugal, Brazil)
Content preview from Mapeamento de Experiências
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Escopo Deste Livro xv
Escopo Deste Livro
Este livro é sobre um tipo de ferramenta que fornece às organizações
ideias para seu produto mais amplo e ecossistemas de serviços.
Chamo essas ferramentas de diagramas de alinhamento — um termo
geral para qualquer mapa que busca alinhar como os indivíduos em
um sistema engajam-se com o sistema e seu provedor. O Capítulo 1
explica esse conceito com mais detalhes.
Este livro lida com as várias técnicas para o mapeamento de
experiências, não um único método ou saída. O foco está na
categoria de diagramas que buscam
coletivamente descrever a experiência
humana. Muitas técnicas relacionadas
estão incluídas aqui também.
Esses diagramas têm sido uma parte
implícita das disciplinas criativas e de design por déc ...
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I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.