March 2017
Intermediate to advanced
384 pages
11h 25m
Portuguese (Portugal, Brazil)
Content preview from Mapeamento de Experiências
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3
CAPÍTULO 1
Apresentação dos Diagramas de Alinhamento
As pessoas esperam algum benefício quando usam os produtos e
serviços que uma organização fornece. Elas querem realizar algum
trabalho, resolver um problema ou experimentar determinada
emoção. Então, se percebem que esse benefício é valioso, elas darão
algo em troca — dinheiro, tempo ou atenção.
Para sobreviverem, as organizações precisam capturar algum valor
com suas ofertas. Elas precisam ter lucro, maximizar o alcance ou
melhorar sua imagem. A criação de valor é bidirecional.
Mas como localizamos a fonte de valor em tal
relação? Simplificando, a criação de valor está
na interseção da inter ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.