March 2017
Intermediate to advanced
384 pages
11h 25m
Portuguese (Portugal, Brazil)
Content preview from Mapeamento de Experiências
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118 Capítulo 5: Investigue: Pesquisando a Experiência
Um Guia Rápido para Entrevistar
Um questionamento aberto é uma abordagem qualitativa para
entrevistar muito adequada para criar diagramas de alinhamento. Com
isso, você tentará manter conversas profundas com os participantes em
seus termos. Não leia diretamente o questionário, mas experimente um
modo não direcionado sobre os tópicos relevantes para o esforço.
A ideia é aceitar a singularidade dos participantes e sua situação em
particular. O que os torna especiais? Quais preocupações em particular
eles têm? Como eles se sentem ao experimentarem sua oferta?
Esse tipo de entrevista é uma arte. ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.