Skip to Content
Mapeamento de Experiências
book

Mapeamento de Experiências

by Jim Kalbach
March 2017
Intermediate to advanced
384 pages
11h 25m
Portuguese (Portugal, Brazil)
Alta Books
Content preview from Mapeamento de Experiências
Faça uma Pesquisa Externamente 123
Avalie
Programe um tempo para avaliar imediatamente depois de cada
sessão ou duas. Reveja as anotações com seu parceiro de entrevista.
Reserve um tempo para terminar e complementar a compreensão do
que o participante disse e fez. Você pode começar pegando alguns
temas e ideias principais também.
Também ajuda fazer uma rápida descrição do ambiente do cliente
imediatamente após a entrevista. Se você for entrevistar alguém em
seu local de trabalho, por exemplo, esboce um mapa do escritório.
Inclua ferramentas e artefatos em torno, assim como as interações
que tiveram com outras pessoas.
Crie um espaço online para ...
Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
and much more.

Read now

Unlock full access

More than 5,000 organizations count on O’Reilly

AirBnbBlueOriginElectronic ArtsHomeDepotNasdaqRakutenTata Consultancy Services

QuotationMarkO’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.
Julian F.
Head of Cybersecurity
QuotationMarkI wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.
Addison B.
Field Engineer
QuotationMarkI’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.
Amir M.
Data Platform Tech Lead
QuotationMarkI'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
Mark W.
Embedded Software Engineer

You might also like

Além do desempenho

Além do desempenho

Scott Keller, Colin Price
A Arte da Gestão

A Arte da Gestão

Camille Fournier

Publisher Resources

ISBN: 9788550800615