What Are We Looking for in Nonverbal Communication?
What exactly do we mean by nonverbal communication? Nonverbal communication is anything that is “not words.” Specifically, this includes:
Vocal cues or paralinguistic cues. Paralinguistic cues include pauses, intonation, and fluency. Vocal cues, such as tone and inflection, are nonverbal; they include volume, pace, and pitch.
Facial expressions. Smiling, frowning, or expressing surprise. “Facial expressions are books without covers” (DePaulo and Friedman 1998).
Eye contact. Often, a high level of held gazing can be interpreted as sign of liking or friendliness. However, in other cultures, the norms may differ: Prolonged eye contact in some cultures is a sign of dominance or aggression (Ellsworth ...
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