October 2000
Intermediate to advanced
378 pages
14h 47m
English
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Why Care About Trust?
People need to trust each other to build a relationship, and good relationships often mean better negotiations. For example, Bob Adams, production area leader for high-tech resin manufacturer AOC in Valparaiso, Indiana, once believed that getting a good deal meant getting the lowest price, whether he was purchasing raw materials or contracting for pest-control services in the plant. But after negotiation training, he learned that establishing a good relationship with suppliers is just as important. Adams says he discovered the value of the relationship in negotiation when the Southern Pacific and Union Pacific railroads merged in 1997, causing delivery problems around the country. “I could call my suppliers and they would ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.