According to Ury, Brett, and Goldberg (1988), negotiators use one of three types of approaches when in the process of conflict or dispute resolution:
Interests: Negotiators who focus on interests attempt to learn about the other's underlying needs, desires, and concerns. Negotiators with an interests-based approach often attempt to reconcile differing interests among parties in a way that addresses parties' most pressing needs and concerns.
Rights: Negotiators who focus on rights apply standards of fairness to an analysis of negotiation. Standards may include ...