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Quality Assurance
book

Quality Assurance

by D. H. Stamatis
September 2015
Intermediate to advanced
652 pages
18h 20m
English
CRC Press
Content preview from Quality Assurance
409
Epilogue
This book is essentially about how to achieve excellence in customer–
supplier relationships. It is not about excellence in manufacturing or ser-
vice, but achieving excellence in the entire organization for both customer
and supplier. Organizations must realize and implement a win–win rela-
tionship for a lifetime relationship. This means that the relationship of
excellence is measured in loyalty and respect to each other, and repeat
business. In this relationship, quality is important; however, this quality
must be at all levels of the organization. After all, quality is achieved when
customers return but products do not! This mean ...
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Publisher Resources

ISBN: 9781498728706