
386 Quality Assurance
Suggested Implementation of a Production System
A production system by denition is a lean, exible, and disciplined com-
mon production system dened by a set of principles and processes that
employs groups of capable and empowered people learning and working
safely together in the production and delivery of products that consistently
exceed customers’ expectations in quality, cost, and time. What makes this
system so powerful is that it focuses on customer satisfaction through some
very important concepts such as
• Stability, which indicates consistency, repeatability, and predictability
• Continuous ow, which indicates ...