Quality Assurance

414 Epilogue

• Tracking the progress: How does the supplier track the progress?

How is progress measured? Are measurement data used or are most

of the measurements of the attribute type? Is statistical process con-

trol (SPC) used by the operators? Reviewed by engineers, supervi-

sors, and appropriate action taken based on the data?

A nal thought about the win–win relationship of the customer and sup-

plier may be summarized in seven principles that, if followed, will create a

fruitful relationship that is ready to complete a awless launch. These prin-

ciples are

1. Make the products easy to nd. That is the sourcing advantage. The

closer the suppliers are, the better the ow and delivery will be to

the customer.

2. Get good advice. Research ...