
214 Quality Assurance
the mistake. The focus should be on identifying the facts and eliminating the
mistake through the appropriate level as shown in Table 15.6.
To approach the defects, we must rst track and evaluate their signi-
cance to the system. Typical traditional tracking is based on the ow of mis-
take → mistake not corrected → defect. Specically, typical mistakes are
identied by
• Quantity
• Kind
• Percentage
TABLE 15.5
Generic Approach of Selecting Appropriate Level of Control
Level 1 Level 2 Level 3 Level 4 Level 5
Type Autonomic
operation
Automatic
control
Self regulation Personal
supervision,
auditing,
inspection
Information
control ...