370 Quality Assurance
• The team members will draw from all the knowledge and experi-
ence gained from the rst six steps. The champion may have to take
this information to other areas within management to implement
systemic recommendations because he or she may not have full
authority to make changes as recommended.
• Not all team-identied prevent actions and systemic recommenda-
tions will be the best and they should not be implemented. However,
in fairness to the team, reasons why these will not be implemented
should be communicated. It is very unfortunate that this is hardly
done by practitioners.
• If the team has the skill, experience, and knowledge, the champion
can ask members to design and implement their prevent actions. If the