Quality Assurance

463

Appendix IV

Preparation of an Audit

As we discussed in Chapter 14, audits are very important in any organiza-

tion. They can be based on international standards, customer requirements,

and/or for internal improvement. In this appendix, we have identied sev-

eral areas of concern and split them into three categories. The rst one is the

required items, the second is the criteria of the requirements, and the third

is the verication possibilities. Obviously, this is not an exhaustive list and

certainly not a universal characterization, but it can serve as a model for any

audit in any organization. In any case, the items identied here are a d ...