171Problem-Solving Methodology
Step 7. Determine the Process Capability
• This step helps determine if the existing process can produce output
that consistently meets the agreed on product specications with
minimal waste.
• The process is operated according to standard practices; output
measurement data are collected and analyzed to provide a statisti-
cal evaluation of process control (consistency) and process capability
(ability to meet specications).
• This step is an important activity of SPC.
Step 8. Decide If the Process Is Capable
• If the evaluation indicates that specications are not being met con-
sistently and that excessive waste (scrap, rework, delays, errors, etc.)
is experienced, the work process must be revamped or improved. ...