
530 Appendix V
35. Design score card
CTQ Measurement Data Type Target USL LSL Sigma DPMO
36. Pugh matrix
CTQs and
Business Needs Pugh Priority Concept A Concept B Concept n
Sum of positives
Sum of
negatives
Some of sames
Weighted
positives
Weighted
negatives
Next score
37. Scorecard: Critical to satisfaction (CTS) items
Project Description: Date:
CTSs Units Range
Contribution to
Variability Specs
Sample
Statistics z-score
Min Max Capability % LSL USL μ σ conf σ shift DPM