Quality Assurance

144 Quality Assurance

Given the answers to these questions, the team will develop an overall

plan and dene the requirements of the review process to make sure the

goals are being met. Typical questions may be

• What precisely did you notice?

• How did you feel?

• What (if anything) would you like to do differently?

Step 3. Define and Establish Process Controls

Once the rst two steps have been completed, then the owners of the process

should begin the determination of sampling, frequency, and calculating the

voice of the process (control limits). The notion of determining the appropri-

ate and applicable sampling and frequency is based on determining the cor-

rect control on critical and signicant process parameters as well as establish

domin ...