Quality Assurance

Section II

Supplier Responsibilities

It has been said many times in many situations, “garbage in, garbage out.” In

fact, it is known as the GIGO principle. In the case of launching a program

on time, on budget, and with minimum interruptions (for whatever reason),

that process is a function of the supplier doing the “best” it can all the time.

Of course, in order for this to happen, the original equipment manufacturer

(OEM) (customer) must have identied the requirements.

There is no argument that the behavior of the supplier is of paramount

importance in this process. So let us identify the issues, concerns, and

requirements that any supplier has and the antidotes for poor performance.

To be sure, nothing is perfect! However, perfection can be ...